a Community in Need
a Community in Need
Norm Paolini and Amy Betros, Founders of St. Luke’s Mission of Mercy.
Build Promise addresses the complex, interconnected challenges facing men experiencing homelessness on Buffalo’s East Side—where barriers related to health, employment, housing, and administrative systems often overlap. Responding effectively requires more than overnight shelter alone.
Building on St. Luke’s Mission of Mercy’s more than 30 years of service, Build Promise was created to extend beyond emergency aid through a centralized Community Access Center that brings shelter and coordinated, wrap-around services together in one location.
Rather than duplicating existing efforts, the model unites the community’s expertise to create a seamless, dignified pathway toward stability.
Build Promise addresses the complex, interconnected challenges facing men experiencing homelessness on Buffalo’s East Side—where barriers related to health, employment, housing, and administrative systems often overlap. Responding effectively requires more than overnight shelter alone.
Building on St. Luke’s Mission of Mercy’s more than 30 years of service, Build Promise was created to extend beyond emergency aid through a centralized Community Access Center that brings shelter and coordinated, wrap-around services together in one location.
Norm Paolini and Amy Betros, Founders of St. Luke’s Mission of Mercy.
Rather than duplicating existing efforts, the model unites the community’s expertise to create a seamless, dignified pathway toward stability.
Build Promise addresses the complex, interconnected challenges facing men experiencing homelessness on Buffalo’s East Side—where barriers related to health, employment, housing, and administrative systems often overlap. Responding effectively requires more than overnight shelter alone.
Building on St. Luke’s Mission of Mercy’s more than 30 years of service, Build Promise was created to extend beyond emergency aid through a centralized Community Access Center that brings shelter and coordinated, wrap-around services together in one location.
Norm Paolini and Amy Betros, Founders of St. Luke’s Mission of Mercy.
Rather than duplicating existing efforts, the model unites the community’s expertise to create a seamless, dignified pathway toward stability.
Amy’s Place of Hope
is the facility through which
Build Promise delivers its mission.
Amy’s Place of Hope is the facility through which Build Promise delivers its mission.
As a Community Access Center and men’s shelter, it aligns safe shelter with connections to health care, employment support, housing pathways, and partner agencies—creating a structured environment that helps men stabilize and move toward long-term independence in the heart of Buffalo’s most underserved neighborhood.
Named in honor of Amy Betros, co-founder of St. Luke’s Mission of Mercy and the original visionary behind Build Promise, the facility embodies her commitment to integrated, compassionate care.
Amy’s Place of Hope provides 96 shelter beds for men experiencing homelessness, 80 additional beds for extreme cold, and a Refresh Spot offering showers, laundry, clean clothing, and restroom access.
As a Community Access Center and men’s shelter, it aligns safe shelter with connections to health care, employment support, housing pathways, and partner agencies—creating a structured environment that helps men stabilize and move toward long-term independence in the heart of Buffalo’s most underserved neighborhood.
Named in honor of Amy Betros, co-founder of St. Luke’s Mission of Mercy and the original visionary behind Build Promise, the facility embodies her commitment to integrated, compassionate care.
Amy’s Place of Hope provides 96 shelter beds for men experiencing homelessness, 80 additional beds for extreme cold, and a Refresh Spot offering showers, laundry, clean clothing, and restroom access.
Our Mission
At Build Promise, we provide shelter and unwavering support to those in greatest need. Through community collaboration and kindness, we inspire hope, foster resilience, and empower individuals on their journey toward stability and belonging.
Our Vision
We envision a future where every individual in need finds unyielding support, and a path to stability where no one is left behind. Inspired by Christ, and through collaboration and shared purpose, we strive to harness every resource and opportunity to create lasting solutions, ensuring hope and dignity for all.
Our Mission
At Build Promise, we provide shelter and unwavering support to those in greatest need. Through community collaboration and kindness, we inspire hope, foster resilience, and empower individuals on their journey toward stability and belonging.
Our Vision
We envision a future where every individual in need finds unyielding support, and a path to stability where no one is left behind. Inspired by Christ, and through collaboration and shared purpose, we strive to harness every resource and opportunity to create lasting solutions, ensuring hope and dignity for all.
Board of
Directors
Howard Rich
Chairman
Kathleen Mattar
Vice Chair
Jeff Hughes
Treasurer
Our Program Partners are the vital links that connect our Community Access Center with a wealth of resources and expertise.
DMV Services: IDs, Registrations, Licenses, Titles.
Cash, Housing and SNAP benefits
Bridging healthcare gaps with comprehensive medical services.
Offering a range of supportive services for individuals and families.
Delivering critical mental health and wellness services.
Addressing hunger and nutritional needs, ensuring food security for our community.
Extending specialized support and services to our veterans.
A pillar in health and wellness, offering comprehensive services.
Champions of mental well-being and support.
Providing accessible legal aid and advocacy.